Eversource repair crews

A Year After Storm Isaias, Eversource Says This Is How It’s Improving Its Response for the Next One

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Eversource, the electric utility covering nearly all of Connecticut, says its improving the way it prepares for and reacts to storms like the devastating Tropical Storm Isaias, which hit the state hard one year ago, on Aug. 4 and 5, 2020. Several days later, 130,000 Connecticut customers were still without power after wind, rain and falling branches and trees damaged electricity lines throughout the state. The utility was criticized for not getting service back. In an announcement, Eversource described a number of changes and improvements made to its storm response procedures over the past 12 months.

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Ten Homes in Darien Still Without Power, Along with Thousands in the State After Monday’s Windy Storm

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Several thousand electricity customers across the state, including 10 in Darien, were still without power late Tuesday afternoon after Monday’s strong winds cut power to customers in every one of the 149 communities served by Eversource, the utility said. As of 4:37 p.m., Tuesday, there were 4, 293 customers still waiting to get their electricity service (0.34% of the 1,279,556 customers in the state), including 10 in Darien, according to the Eversource.com website. Eversource issued this statement early Tuesday afternoon:

While adhering to strict COVID-19 pandemic protocols, Eversource crews continue working around-the-clock shifts restoring power to customers impacted by Monday’s severe wind and rain storm. As of midday, line and tree crews have restored power to more than 93,000 customers since the storm began and continue working to bring the remaining 7,500 customers back on line. Town-by-town restoration estimates are now available at Eversource.com.