211 staffing shrank

February 11 Is National 211 Day — in CT, Over 1.7 Million Calls Were Made in 2023 by People Seeking Help

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If you think that this Sunday’s only claim to fame is Superbowl Sunday, then you’re missing out on an important celebration. February 11 (2/11) is also National 211 Day — an annual observance celebrating the go-to, 24/7/365 three-digit (2-1-1) free resource that connects millions of people in Connecticut to essential information about local resources and services. — an announcement from United Way of Connecticut

Vicenta, a Waterbury mom who needed help paying her utility bills and called 211 for help. “At home it’s just my son and me and he is autistic,” she told UWCT/211. “I needed energy assistance and reached out to 211 — they gave me information about a great program here in my area.