The deadline to enroll in a health insurance plan for 2024 is Monday, Martin Luther King Jr. Day, Jan 15. Customers who enroll in a plan through Access Health CT before the Jan. 15 deadline will have coverage beginning Feb. 1.
Dental coverage is also available, and you can get help with your application at one of the enrollment fairs this weekend — book an appointment or just walk in.
A record number of Connecticut residents have enrolled in coverage. A total of 126,229 residents are enrolled in a Qualified Health Plan for this year, compared to 108,142 at the close of Open Enrollment last year.
More Connecticut residents are also enrolled in dental coverage through Access Health CT. A total of 14,333 residents are enrolled in dental coverage through AHCT.
There are several factors driving the increase in enrollment. AHCT has worked to establish new brokers throughout the state to help residents with the application process. A targeted marketing and outreach campaign has also helped increase enrollment, with efforts focused on underserved communities and neighborhoods with high populations of uninsured residents.
The “Medicaid Unwinding” process that began April 1, 2023 is also impacting enrollment this year. Medicaid Unwinding is the process of resuming the review of households for Medicaid/HUSKY Health eligibility after a three-year break during the Public Health Emergency. Residents no longer eligible for coverage through HUSKY Health may now be eligible for financial help to enroll in a health insurance plan.
Beginning in late spring 2023, AHCT hosted an expanded number of outreach and enrollment fairs to help people affected by Medicaid Unwinding avoid gaps in coverage, as well as during Open Enrollment for all residents. Enrollment fairs are one-day events offering customers free, in-person help from enrollment specialists.
There are four enrollment fairs remaining during the current Open Enrollment period at the following locations and times:
- Milford: Saturday, Jan. 13 at Jonathan Law High School, located at 20 Lansdale Avenue from 10:00 a.m. to 1:00 p.m. Register here.
- Hartford: Sunday, Jan. 14 at The Hector J. Figueroa 32BJ Labor Center, located at 885 Wethersfield Avenue from 10:00 a.m. to 1:00 p.m. Register here.
Connecticut residents who are interested in attending the events can book an appointment online at AccessHealthCT.com/enrollment-events. Walk-in appointments are welcome.
The success of AHCT’s Broker Academy has also contributed to increased enrollment. Forty new brokers who were trained and licensed with the State of Connecticut through the free program over the past two years are now working within underserved communities across the state to help residents shop, compare and enroll in health insurance plans.
“We are very pleased with the number of people who have enrolled this year,” said Access Health CT Chief Executive Officer James Michel. “Our mission is to reduce the rate of the uninsured in our state and reduce health disparities, and these numbers show that Connecticut residents see the value in having health insurance coverage for themselves and their families.”
In addition to enrollment fairs, AHCT offers free in-person help at enrollment locations and Navigator sites that host sessions during regular business hours throughout the week. A list of these locations is available at AccessHealthCT.com/Enrollment-Events.
Residents may also work with a certified broker or enrollment specialist in their community. To find an expert, visit AccessHealthCT.com/Get-Help.
How to Get in Touch
For online help, residents may visit AccessHealthCT.com. Live chat is available by clicking the “Live Chat” icon to connect with a customer service representative. Live chat is available Monday through Friday from 8 a.m. to 6:45 p.m.
Residents may also contact the call center at 1-855-805-4325, Monday through Friday from 8 a.m. to 7 p.m. and Saturday from 9 a.m. to 3 p.m.
The call center will be open from 8 a.m. to midnight on Jan. 15, 2024.
Customers who are deaf or hearing impaired may use TTY at 1-855-789-2428 or call with a relay operator.