Consumer and Finances
If Someone You Care About Got Caught in a Scam, Here’s How to Help
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Sharing a scam experience with someone you know takes courage. If someone trusts you enough to share their scam story, especially if the scammer is still in touch with them, here’s some advice to help guide you. — — This article by Jennifer Leach of the FTC Division of Consumer and Business Education, appeareed in the FTC website on April 29. Lead with empathy. Respond with kindness and concern instead of criticizing or expressing disappointment. Scams can happen to anyone.